NeuroVera Refund Policy Overview

NeuroVera purchases are protected by a 365-day money-back guarantee. This page summarizes the consumer-facing idea; your order documents control the final process.

High-level steps

1. Find your order confirmation and customer support contacts.
2. Explain that you are requesting a refund under the 365-day guarantee.
3. Ask whether returns of bottles (full or empty) are required.
4. Ship any required returns with tracking if instructed.
5. Allow processing time for the refund to appear on your statement.

Good practices

• Request refunds inside the 365-day window.
• Be polite and include your order number in every message.
• Do not discard packaging until you know return rules.

More context: guarantee page · contact · FAQ.